More customers. More loyalty. More success.
App customers buy measurably more often: Kundio brings the customer loyalty of the big chains to mid-market retail. Your own app in the look of your brand, with a digital loyalty card, vouchers and push messages. No subscription, connected to your point-of-sale and inventory systems, with no technical effort on your side.
Describe the film in text
The film runs just under 30 seconds and has no soundtrack.
It opens on the kundio mark: a black shield holding a small k, against a light grey background with blue shapes, beside a graphite smartphone.
Three words appear in turn: “smart.”, “intuitiv.” and “individuell.”, the last in a gradient from blue to violet.
The main section is the app itself, shown for three different retailers – “DESERT”, “Rocket” and “BOM DIA” – each in their own colours and with their own content.
Each one shows the home screen with the tabs “News” and “Events”: below them illustrated posts such as “Goldene Hitze trifft Boho-Spirit” or “Unsere Downhill-Gear droppt jetzt!”, product tiles like “Leinenhemd” and “Ibiza-Bag”, and a discount notice reading “-20 % auf alle Basic Shirts”. A navigation bar runs along the bottom with home, offers, loyalty card, messages and profile.
It closes on the kundio logo and wordmark with the line “Jetzt downloaden” and the App Store and Google Play badges, beside a phone showing the open app.
The bespoke customer app for bricks-and-mortar retail.
Digital loyalty card
Points and stamp cards move from paper to the smartphone, with QR checkout at the till.
Vouchers & promo codes
Set up campaigns centrally, redeem them in the app and settle them automatically.
Push messages & news
Offers and news reach your customers directly, without the detour via a newsletter.
In-store chat
A direct line between your store and your customers, right inside the app.
Receipts, history & returns
Receipts, the full purchase history and returns live in the app instead of a coat pocket.
Web shop & store finder
Online-shop integration and a multi-store locator connect every channel and location.
Behaviour insights
Analytics and a central dashboard show how your customers shop, so campaigns land.
Point-of-sale & inventory integration
Kundio connects to your point-of-sale and inventory system, with no technical effort on your side.
The problem
Large retail chains have bound their customers for years with their own apps, points programmes and personalised offers. Owner-run and mid-market retailers compete for the same customers, but with paper cards, scattergun flyers and a newsletter that hardly anyone opens.
Kundio closes that gap: the same loyalty mechanics, branded to your store, connected to your point-of-sale and inventory systems, with no subscription and no technical effort on your side.
/01 Brand the app to your business
We design the app in your look, with your logo, colours and range, and connect your point-of-sale, inventory management and web shop.
/02 Roll it out in store
Your customers download the app in the store, scan at the till and collect points from their first purchase. You maintain campaigns and vouchers centrally in the backend.
/03 Customers keep coming back
Push messages, vouchers and the digital loyalty card keep the relationship alive, turning walk-in customers into regulars.
Learned from projects, built as a product.
The same gap kept surfacing in our retail projects: the big chains bind their customers with their own apps, while mid-market retailers work with paper cards and newsletters. A bespoke app seemed too expensive, an off-the-shelf solution too interchangeable.
So we bundled what we do best: App Development for iOS and Android that feels like your brand, Systems Integration for point-of-sale, inventory management and web shop, and a backend where stores, campaigns and analytics come together centrally. That is how recurring project requirements became a product on a proven core.
The craft Kundio grew out of.
KUNDIO Curious how Kundio would look in your own store?